FAQ
About our meals
How does Untamed Acres Kitchen work?
Choose your community, your serving size, and 5 or 10 meals from this month's menu, or take the full menu as is. We prepare, vacuum seal and freeze everything, then deliver it or have it ready for pickup. Keep your meals in the freezer and cook one whenever you need it.
What is a freezer meal?
It's a meal we've prepared and portioned for you, then frozen. You take it from the freezer, put it in the slow cooker, and supper is ready when you get home.
Does the menu change?
Yes, we put out a new menu at the beginning of each month. We share it on Facebook, Instagram and by email, and it's always on the website.
What serving sizes do you offer?
We offer three sizes. You choose the size that best suits you.
- Small (1–2 servings): best for singles (that like leftovers) or a senior couple
- Medium (3–4 servings): great for couples or a family with young children
- Large (5–6 servings): for bigger families, bigger eaters, or anyone who loves leftovers
Do the meals come with sides?
Most meals are mains. Every label has serving suggestions, like rice, noodles, buns or a salad, so you can round it out with what you have on hand.
Ordering and delivery
When do I need to order by?
When do I need to order by?
Each month's order deadline is posted on the website and on social media.
Where do you deliver?
Flin Flon and area (including Denare Beach, Creighton and Bakers Narrows), The Pas, Snow Lake, Thompson and Cranberry Portage.
Can I pick up my order?
Yes. In Flin Flon, you can pick up at Northminster United Church. Pickup times are posted each month, and you choose Local pickup at checkout.
Meals in The Pas are pickup only.
What time will my delivery arrive?
Delivery times vary by community and are communicated through a "delivery reminder" email sent out the weekend before meals are delivered.
What if I'm not home for delivery?
Please have a cooler out or someone home at delivery time. We can't leave our coolers behind, and we aren't responsible for meals that thaw after delivery.
Can my order go to work or a friend's house?
Absolutely. Just enter that address as the delivery address at checkout.
Cooking and storage
How do I cook the meals?
Every meal comes with cooking instructions on the label, and most can be made however suits your day.
- Pork and beef meals: we recommend the slow cooker. Low and slow is what makes these cuts fall-apart tender. Put the meal in frozen in the morning, and it's ready by supper.
- Chicken, ground meat and vegetarian meals: these are more flexible. Use the slow cooker, or thaw overnight in the fridge and cook on the stovetop or in the oven when you're short on time.
However you cook it, make sure the meal is heated all the way through (74°C / 165°F) before serving.
Why I included the thawing and temperature lines: stovetop and oven cooking work best from thawed, so the food heats evenly and nothing stays cold in the middle. The temperature line is the standard safe-cooking guideline and a good thing to have in writing.
How long do the meals keep in the freezer?
Meals are best before 3 months in the freezer.
Payment and orders
How do I pay?
You pay online at checkout by credit card, debit card or choose E-transfer at checkout and send your payment to hello@untamedacres.ca. Please include your order number in the e-transfer message so we can match it to your order.
When is my e-transfer due?
Please send your e-transfer by the order deadline. Orders that aren't paid by then will be cancelled. We'll send a friendly reminder first, so you'll have a chance to pay before that happens.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We can make changes before the order deadline. After that, we've already bought ingredients for your meals.
Do you offer catering?
Yes! We cater homestyle meals for gatherings of all sizes. Visit our Catering page to request a quote.